Case study
Policy Intelligence
Instant answers from your firm's own AML policies, every source cited.
The problem
Fee earners and support staff hit AML questions all day: what is our CDD process, when is enhanced due diligence required, how do we handle a suspicious activity report. The answer is buried in policy PDFs or waiting on the MLRO. Guessing is a compliance risk, and interrupting the MLRO every time does not scale.
What we built
A retrieval system that ingests the firm's own AML policy documents and answers staff questions in plain language. Every answer is sourced directly from the firm's documentation, with the exact passages cited and a confidence level, and access is firm isolated behind multi factor authentication. It never gives legal advice or sign off, it surfaces what the firm's own policy actually says.
The outcome
Staff get a correct, cited answer from the firm's real policy in seconds instead of guessing or queuing for the MLRO, and every answer traces back to a source document the firm can stand behind.